Complaints

It can always happen that something does not go entirely according to plan. We recommend that you first report complaints to us by e-mail to info@myeverestbros.com . If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil . In addition, it is also possible for consumers in the EU to report complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr . If your complaint is not yet being handled elsewhere, you can submit it via the European Union platform.

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